New firmware upgrades for Olympus OM-D E-M1 Mark II, OM-D E-M5 Mark II and PEN-F Committed to continuous improvements and addition of new features to our advanced and professional camera models, we have launched major firmware updates for the Olympus OM‑D E‑M1 Mark II, OM‑D E‑M5 Mark II and Olympus PEN‑F cameras. The updates version 2.0 for the E‑M1 Mark II, version 4.0 for the E‑M5 Mark II and version 3.0 for the PEN‑F are available for download via the Olympus Digital Camera Updater and add new functions and improved performance, along with a new Art Filter to all three models. Service Announcements. Information regarding usage of new Panasonic 200mm lens on Olympus cameras Please be informed that the auto focus (AF) function may not operate correctly when the new Panasonic LEICA DG ELMARIT 200mm F2.8 lens is attached to an Olympus Micro Four Thirds camera.

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Olympus will release firmware updates to solve this issue for all affected camera models according to the following schedule: E‑M1 Mark II / E‑M5 Mark II / PEN‑F: February 2018 E‑M1 / E‑M10 Mark III / E‑M10 Mark II / E‑PL8 / E‑PL7: Spring 2018 E‑M5 / E‑M10 / E‑P5 / E‑P3 / E‑P2 / E‑P1 / E‑PL6 / E‑PL5 E‑PL3 / E‑PL2 / E‑PL1s / E‑PL1 / E‑PM2 / E‑PM1 / A01: Until the end of 2018 We sincerely apologize for any inconvenience this may cause. Important Announcement regarding Olympus OM-D E-M10 Mark II Olympus takes every effort to ensure that our products are of the highest quality, and are safe for consumers. When a product concern arises, we investigate the details with the intent of communicating relevant findings and implementing an appropriate resolution as quickly as possible. Olympus Corporation has discovered that the lens lock pin on a small number of OM-D E-M10 Mark II cameras does not function properly, causing certain lenses with plastic mount not to lock properly. To date Olympus Europa did not start delivery of OM-D E-M10 Mark II to the market, with just very few exceptions.

However, in order to secure uncompromised customer satisfaction it has been determined that European stock is being inspected prior to further distribution of the product to retail partners. The few cameras already sold within Europe may also be susceptible to this mechanical issue.

For the users of these cameras, Olympus is offering a free inspection and maintenance, as a matter of cause. Owners of the new OM-D E-M10 Mark II camera should contact Olympus European Customer Support Center by calling 00800 67 10 84 00*.

Olympus customer advisors are standing by with details of how to submit the camera for this free inspection. Alternatively, customers may send an e-mail to camera.repair.uk@olympus.eu. In this case it is necessary to include the camera’s serial number in the e-mail. This number is located on the bottom of the camera body. Kindly accept our apologies for any inconvenience this issue might cause.